35% Daily Operations: This position is responsible for the daily operations of 890,000 sq ft of space through a team of full-time and part-time staff. This includes the following:
Oversees the completion of scheduled and on-demand work orders as prescribed through CMMS (computerized maintenance management system).
Work with Facilities Management representative/s to develop, implement and follow routine facility maintenance initiatives such as painting and wall repairs and electrical repairs.
Ensure labor is accurately optimized, allocated on a daily basis and reports are generated as necessary.
Determine when questions arise whether repairs and maintenance are responsibility of the client, caterer, or other stadium tenant. For maintenance and repairs that are the responsibility of the University, determine the schedule, priorities and process for their completion.
Complete arrangements for task planning, assignment and quality assurance of operational services to include laundry, nightly cleaning, tours, event preparations and routine facility duties.
Manage procurement of parts, tools, supplies and equipment for University use.
Serve as first point of contact for 24/7 security for any complaints and/or concerns related to facility issues or maintenance tasks.
Attends and makes decisions in event planning meetings for facility operations related scope. Examines utilization of spaces and adheres to University code compliance with all planning decisions and activity. This includes electrical distribution, occupancy limits and permits as required.
Maintain inventory of supplies, tools and small equipment.
Monitor work in process to ensure quality and timeliness of completed work.
Complete routine inspections of common areas and any space occupied by University units where custodial services provided, and provide feedback to appropriate personnel.
Identify areas and processes that need improvement, ad implement solutions.
Respond to facility-related emergencies, as needed.
Implement zero waste protocols and facilitate communication to sustainability partners.
Utilizes existing SOP’s as baselines/ operational benchmarks.
Other duties as assigned.
35% Leadership of Personnel: This position is expected to maintain a high level of professionalism with all employees, lead with emotional intelligence and demonstrate positive interpersonal skills at all times. This position is responsible for the oversight of up to 50 part-time employees, a full-time Intern and full-time Sr. Building and Grounds Worker. This position is the first point of contact with Human Resources for required paperwork processes and directly leads all facets of managing personnel, including:
Monitor staff roster on a continual basis and recruit / maintain employee depth at all positions based upon availability.
Implement and lead employee development program in all positions (senior facility supervisors, facility supervisors, tour guides, machine operators and general laborers)
Develop and lead training programs (one on one and group formats) for all positions. Maintain documentation of training matrix and communicate skill level of each employee to Stadium Operations management team on a weekly basis.
Supervise the preparation, planning and task scheduling for all employees.
Recommend, as appropriate, opportunities for task efficiency and optimization through structured quality control.
Develop fiscal year work plans (winterization, pre-season facility restoration projects, snow removal, etc.).
Oversee labor utilization and scheduling of personnel, prepare and submit monthly labor reports to review in staff meetings.
Conduct performance evaluations for all part-time personnel.
20% Quality Control: This position is responsible for assisting the Director of Operations with various projects and quality control tasks, including:
Maintain updated list and annual inventory audit of clocks, fire extinguishers, televisions, refuse receptacles, motorized fleet, cleaning equipment, tables, chairs, stanchions, stages, pipe/drape, table linens, compactors, and other facility assets.
Ensure tenants are utilizing facility spaces and vertical transportation as designed.
Complete inspections and document the condition of the premises immediately prior to start of each event, and condition at the end of the event, to determine the tenant’s responsibility for any damages exceeding normal wear and tear or excessive floor restorations.
Assist with office support tasks associated with greeting visitors, copier maintenance, generating reports, delivering mail and preparing event resources for staff.
Provide oversight or management of movable assets throughout TCF Bank Stadium.
Other duties as assigned.
10 % Finance / Budget: This position is responsible for fiscal oversight and providing input in the development and management of $200,000 part-time labor budget, including:
Reviews and approve daily labor activity into respective budget lines.
Prepares and submits to Stadium Operations Management Team monthly labor budget with historical comparison to previous fiscal years.
Review and propose for approval, as appropriate, proposed maintenance, repair, and facility upgrade projects, as well as tool, consumable supplies and equipment purchases.
Performs price comparisons for purchases as assigned.
Bachelor degree (BS / BA)
Ability to work nights and weekends
Minimum 2 years of experience planning and managing work through a part-time staff of 25 or larger.
Previous housekeeping and conversions experience in a sport venue environment
Demonstrated experience managing students in a collegiate setting
Familiarity with sustainability initiatives (composting, zero waste events, etc.)
Ability to obtain forklift certification with 30 days of hire
Additional Salary Information: Depending on Experience
The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive par...tnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.