Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 83,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western is the highest-ranking public, master’s-granting university in the Pacific Northwest, according to the 2017 U.S. News & World Report rankings.
About the Department
Academic Technology and User Services (ATUS) is the face of information technology at Western providing desktop and networked services as well as support for teaching and learning. Our Teaching, Learning and Technology offices support faculty and students with classroom media, specialized labs and media spaces, laptop and AV loan, support for the Learning Management System, and faculty development opportunities. We pride ourselves in our excellent customer-support and considerate stewardship of university resources.
ATUS embraces Western's mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities, and encourages applications from diverse candidates. As a service organization advancing technology literacy, we are strengthened by our diversity.
About the Position
As our Classroom AV Specialist you will be responsible for the operation and maintenance of the University's classroom audiovisual equipment and computer systems used by faculty, staff, and students in all general-use classrooms, television studios, and computer labs.
In this role, you will be the primary point of contact for emergency calls for technical support in these classrooms and labs. Working with other University audiovisual support staff, you would also provide technical expertise to support special events and videoconferencing needs. You will also be responsible for managing the AV Equipment Loan, coordinating student workers, checking out equipment, and handling inventory.
Your responsibilities will include:
Installation, upgrading, and maintenance of the functionality of general-university classroom, television studio, and lab AV equipment and computers
Providing emergency classroom and lab technical support
Handling the inventory, maintenance, and checkout of portable media equipment
Supporting the technical requirements of university special events that require media equipment (such as laptop computers, webcams, microphones, speakers, podia, projectors, and screens)
Assisting in the decision-making for acquisition of new systems for instructional support
The State HR classification for this position is Information Technology Specialist 2.
Four or more years of experience supporting audiovisual and multimedia systems
Associates degree (or higher) in electronics, electrical engineering or related field
At least one year of experience configuring and troubleshooting modern audiovisual control systems (such as Extron, AMX, or Crestron) software and networks
Strong written, verbal, and interpersonal communication skills
Experience supporting higher education classrooms and/or television studios
Earned audiovisual certifications such as the Certified Technology Specialist - Installation (CTS-I) and/or Certified Technology Specialist (CTS)
Society of Broadcast Engineers certification at one of these levels (Certified Broadcast Technologist, Certified Video Engineer, Certified Broadcast Television Engineer) or show evidence of substantial experience in broadcast and/or studio-grade television maintenance and engineering
Experience working effectively with diverse students and colleagues
New hires typically begin at $3985/monthly; including an excellent benefits package
This position is part of a Public School Employees of WWU bargaining union. New employees are required to meet the membership requirements of the current collective bargaining agreement within 30 calendar days of employment.
A cover letter and resume are required and should address your experience related to the position responsibilities and the required and preferred qualifications.
Please include the names and contact information of three professional references.
Closing Date Notes
Application review begins February 5, 2018; position is open until filled
Western Washington University (WWU) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, WWU does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. See WWU’s Policy on Ensuring Equal Opportunity and Prohibiting Discrimination and Retaliation. Inquiries may be directed to the Vice Provost for Equal Opportunity and Employment Diversity, Title IX and ADA Coordinator, Equal Opportunity Office, Western Washington University, Old Main 345 (MS 9021), 516 High Street, Bellingham, WA 98225; 360.650.3307 (voice) or 711 (Washington Relay); firstname.lastname@example.org
WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, 360.650.3774 or 711 (Washington Relay).
All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires.
With 15,000 students, 160 academic programs, and an energized campus community, Western offers the focus on students and the faculty access of a smaller college and the academic choice, resources, multicultural diversity, and room to grow of a large university. Western is located in beautiful Bellingham, a scenic coastal city of approximately 80,000 situated between Seattle, Washington and Vancouv...er, British Columbia. With easy access to both the Cascade mountain range and the Pacific coast, the region is rich in cultural events and attractions as well as many recreational activities. Western is known nationally for its successes, including being named the top public master’s granting university in the Pacific Northwest by U. S. News and World Report and one of the best colleges in the nation to work for by the Chronicle of Higher Education.