The Multimedia Technician helps clients excel in the use of technology to enhance teaching and learning. The Technician will improve service and productivity by supporting current and emerging classroom learning technologies that include audio and video, support classroom and studio recording, and. assist with post-production of recorded classes and events. Reporting to the Instructional Technology Supervisor, the Multimedia Technician supports live synchronous sessions in the Media Studios in Baltimore-Harbor East and Carey's DC campus. S/he interacts with students, faculty, and staff to assist with audio/visual, classroom, presentation, web conferencing and lecture capture technology needs.
This role must be proficient in operation of an on-campus Media Studio and development of asynchronous training materials (print, web and video). This position requires someone who is detail-oriented, learns quickly, and can handle multiple tasks at once in a fast-paced environment. The ideal candidate will have an interest in video production, motion graphics and storytelling. You will excel at the responsibilities listed below if you are self-driven to dive into media production, comfortable balancing different priorities, and open to new challenges. We are looking for a creative, dynamic thinker with strong, writing and editing skills. An aptitude for visual communication and graphic design a plus.
Note: This position requires regular evenings and weekends to accommodate program needs in Harbor East, Baltimore and occasionally at the Washington, D.C. (Dupont Circle) campus.
Essential Duties & Responsibilities:
Media Studio- Delivery Support
Provides technical support for online course delivery in both synchronous and asynchronous learning environments.
Sets up web and video conferences (Zoom, Adobe Connect, etc.).
Helps with video production. Help set up cameras, microphones, and lights. Help out in the multimedia studio (setup camera, screen capture, and monitor recordings).
Helps with new room installations and equipment installation.
Accurately edits audio and/or video from script, development of both text-based and animated content.
Ensures visual elements and quality standards are maintained across the entire video production process.
Retouching videos, including color correction, graphics/animations, and timing music/sound to copy.
Shoot video and record audio in-studio and on the field.
Input music, dialogues, graphics and effects
Create rough and final cuts of video content
Ensure logical sequencing and smooth running
Consult and collaborate with stakeholders from production to post-production process
Continuously discover and implement new editing technologies and industry's best practices to maximize efficiency.
Course Development Support
Collaborates with team members and faculty to develop technology enriched course materials using new and emerging instructional technologies, digital media, web based technologies, etc.
Reviews 3rd party video production for quality and consistency on Wipster platform.
Assists faculty in developing reusable learning objects (Videos, lecture capture etc.) and integrating them into their courses.
Learning Technology Promotion and Training
Designs, develops and delivers training to introduce faculty, TAs, and students to the emerging multimedia technologies and their effective application in teaching and learning.
Develops acsychronous training materials around using video and multimedia objects.
Assist in maintaining and annually updating the Carey Instructional Technology social media guidelines.
Create, develop, edit and implement new content for multimedia projects and ensure the continued growth, efficacy, accuracy, and timeliness of T&L@C's web-based communications. Apply knowledge of best practices in usability and accessibility to create strong web pages with clear messaging.
Keeps abreast of developments of related instructional technologies.
Researches and disseminate educational technology resources and best practices in technology enhanced teaching and learning.
Bachelor's degree from a regionally accredited college or university required. Concentrations in Multimedia, video production, related field, or equivalent experience is preferred. Minimum of 3 yrs experience, preferably in a higher-education setting. Experience with multimedia production, lighting, audio engineering & video editing. Experience leading sessions using a Web conferencing tool (e.g. Adobe Connect or Zoom), developing courses in a course management systems (e.g., Blackboard), and utilizing web design tools (e.g., Photoshop, DreamWeaver, HTML, CSS), digital video, audio editing software, and multimedia authoring software (e.g., Adobe Premiere, After Effects, and/or Final Cut Pro). Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Knowledge and Skill:
Knowledge of lecture and screen capture tools such as Camtasia, Adobe Captivate, Panopto, Kaltura etc.
Working knowledge of MS Office Suite (Word, Excel, PowerPoint)
Ability to communicate effectively orally and in writing.
Ability to prepare written communication with an attention to detail and accuracy.
Excellent customer service skills.
Ability to manage multiple projects, prioritize, and meet deadlines.
Ability to work a flexible schedule including evenings and weekends.
3 years' experience in an institution of higher education with instructional technology support, instructional design or in tech support.
Experience developing asynchronous training sites & materials.
Experience with implementing and training on SMARTBoard technology.
Ability to keep track of event calendars.
Strong interpersonal and organizational skills.
Proficient in all aspects of video production, such as: assisting during shoots; audio recording, mixing and editing; familiarity with video compression best practices and media asset management.
Experience taking concepts/ideas and creating multimedia content.
Solid experience with digital technology and editing software packages (e.g. Adobe Premiere Pro, Adobe Audition, Media Encoder, Photoshop, etc.)
Demonstrable video editing ability with a strong portfolio.
Thorough knowledge of timing, motivation and continuity.
Familiarity with special effects, 3D rending and/or Virtual Reality.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.