SENIOR TELECOMMUNICATION SPECIALIST STATEMENT OF WORK
A Senior Telecommunications Specialist is needed who can apply telecommunication system management and administrative, technical and analytical skills to assist the operations, traffic management and maintenance of equipment in a global broadcast program delivery system through coordination with sites worldwide. The transmission of international radio and television programming and data services involves transmitting sites and affiliates with network operations and maintenance activities that are scheduled and coordinated. The telecommunications network includes satellite, terrestrial fiber MPLS, Internet and microwave distribution platforms supporting a wide variety of video and radio program distribution and other telephone, VOIP, LAN/W AN interconnects worldwide. The monitoring operation mission serves as a central 24/7/365 single reporting point for operational and maintenance issues for the entire global distribution network.
Telecommunications Specialist Tasks List • Applies technical knowledge and skills in numerous types of complex telecommunications systems to operate and maintain the global distribution network on a 24/7/365 basis. • Applies technical knowledge with hands-on fault isolation and repair of telecommunications equipment that will include outage reporting and escalation via the Division's trouble ticketing/ tracking system, as appropriate. • Coordinates and directs the operation of equipment located at telecommunications facilities worldwide. • Receives reports of operational anomalies from various locations globally and takes appropriate action to restore programming and resolve the problem. • Immediately notifies management of major system outages. • Maintains a Daily Log, all operational and maintenance activities, including telephone, email, or other reports of telecommunications system outages, directly detected anomalies of equipment, changes made to system configuration, troubleshooting activities, resolution of all problems and anything else that might impact the global network operation. Log entries must be accurate and complete and indicate the location and individual of the entity. • Utilizes client software interfaces to provide the appropriate analysis and control of system operation used in, but not limited to, applicable compressed digital video systems such as Cisco PowerVu, and monitor and control (M&C) systems. • Performs periodic equipment and system maintenance. • Replaces defective equipment and components including, but not limited to High Powered Amplifiers (HPAs), Up and Down Converters, Modulators, Multiplexers, Encoders, Servers, PCs, Monitors, KVM switches, etc. • Assists with the installation, configuration, testing and commissioning of new equipment and systems. • Applies terminations/connectors to various types of network cables such as coaxial, twisted pair, and optical fiber cables that carry SDI video, AES audio, RF and IP signals. Connector Types include BNC, N, F, RJ-4S, and D-subminiature.
Additional Information • The incumbent is required to work with all existing staff, transmitting station personnel, other senior management, engineering contractors, engineering service providers, Engineering equipment providers, technical and broadcast staff. The purpose of these organizational contacts is to facilitate the successful transmission of broadcast element programming from their source to the final destinations which include transmitting stations, TV, AM (shortwave and medium wave) and FM stations, affiliate TV, AM and FM stations, and Direct-To-Home (DTH) audiences worldwide and to keep everyone abreast of network conditions. • The work is often sedentary with long periods of sitting combined with intense concentration, occasionally under the stress of high pressure to quickly resolve an issue. Some work involves the physical installation of new or modified equipment in the facility. During these more physical work periods, the incumbent may be required to lift electronic equipment of approximately 80 pounds above eye level to replace a failed unit as well as climb in and around satellite antenna structures for maintenance and repair. • The majority of the work environment is conducted in a control center environment. There are no special or unique hazards involved other than the usual ones associated with working with tools, working around and in satellite dish antennas, working on ladders, working with wiring beneath raised floors or above drop ceilings and working around voltages up to 480 volts and mild exposure to RF energy within ANSI guidelines that are typically found in satellite facilities of this nature. A portion of the work will be outdoors in varying climates.
Technical Skills and Knowledge Required • Must have 5 years or more of experience as a telecommunications specialist, preferably in the areas of radio and television broadcasting. • Technical knowledge of and the ability to operate and maintain digital telecommunications system technologies for encoding and transmission of radio. Television and IP data signals over satellite, Microwave, fiber optic. TCPIIP. MPLS and similar distribution platforms. • Knowledge of SDI video, AES digital audio, and IP digital systems, multiplexing, VOIP, automated video and audio switching, etc. • Knowledge of satellite distribution uplink and downlink beams. commercial frequency • Spectrums. Radio Frequency (RF) and Intermediate Frequency (IF) bands. Power levels vs. dish size and other satellite distribution related technology. • Maintain effective personal contact and cooperative working relationship with personnel of varied backgrounds and interests throughout the global network. • Skill in oral and written communications to provide information to other team members, the management chain, Transmitting station personnel and broad cost element customers. This also includes the ability to accurately log and report system problems, the status of upgrades, enhancements and new Implementations and other communications to management.