Metro-North Railroad reserves the right to remove this posting prior to the application deadline.
Compensation: Grade F
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.
Serve as the Administrator for all Electronic Security Systems (ESS). The ESS is a modular system comprised of alarm, intrusion detection, access control, closed-circuit television, video management, intercoms, badging and other command and control sub-systems. This position is responsible for the system administration, configuration and efficient and reliable operation of all electronic security systems, and for assisting the Asst. Chief Security Officer with the development and coordination of security technology projects and programs.
Install, configure and troubleshoot complex, integrated security applications supporting critical business functions. Install and oversee the configuration and troubleshooting of security software solutions supporting Metro-North Railroad's (MNR) integrated electronic security environment.
Configure servers, clients, storage devices and other hardware for various functions, including but not limited to application servers, database servers, video and access control servers, intercom systems, and video storage systems.
Work with database and network administrators, and security system maintainers to coordinate hardware and software maintenance requirements and analyze / troubleshoot issues as they arise. Perform necessary system upgrades and software updates, and manage security application version control. Coordinate with other Metropolitan Transportation Authority (MTA) agencies with all agencies security system maintenance and upgrades.
Ensure all required system documentation and record keeping requirements associated with maintaining and controlling security system assets are completed accurately, timely and in accordance with Metro-North Railroad (MNR) and Metropolitan Transportation Authority (MTA) policies and procedures, and departmental requirements.
Participate in the evaluation of new electronic security products, technologies and methods, and assist in pilot projects and test evolutions for new security systems and components.
Support and develop departmental staff in the training and operational use of electronic security systems, report development, troubleshooting, etc.
Seasoned security technology professional with extensive experience in security system administration.
Advanced knowledge with installing, maintaining and troubleshooting operating system software, network communication gear and storage area network equipment.
Ability to troubleshoot and support technical issues both remotely and on-site using standard tools and techniques.
Ability to read and understand schematic diagrams, technical manuals and documentation such that supported equipment and software can be maintained with minimal training.
Experience with performing system administration in a Microsoft Windows Active Directory environment.
Extensive working level knowledge in planning, installing and configuring at one of the industry standard Video Management Solutions (for example: VERINT, MILESTONE, ONSSI, GENETEC).
Extensive, expert-level experience at planning, installing and configuring Lenel OnGuard Access Control System or similar access control applications.
Demonstrated effective verbal and written communication skills and strong interpersonal skills.
Ability to manage multiple assignments with fluctuating priorities while adhering to deadlines.
Advanced knowledge of Microsoft Office Suite, specifically Word, Excel, and Access and/or equivalent software applications
Demonstrated ability to maintain confidentiality of highly sensitive information.
Ability to attend technical training both on and off-site.
Must be able to deal effectively with emergencies and be willing to respond on a 24x7 basis, including after-hours, weekends, and holidays on a rotating, on-call schedule.
Must have a valid driver’s license required.
Working experience in installation/configuration of Lenel OnGuard Software; a LENEL factory “Gold” certification or equivalent strongly preferred.
Working knowledge of manipulating data in SQL server or other similar RDBMS products.
Working knowledge of PSIM system development, configuration and system administration.
Working knowledge of deploying, maintaining and administering virtual machine environment.
General understanding of basic TCP/IP networking, routing and switching.
General understanding of cyber-security principles and standard cyber security practices.
Advanced knowledge of standard industrial safety and security practices and methods.
Advanced knowledge of physical security controls, security system design and operation.
Familiarity with Metro-North Railroad operations, policies and procedures.
Bachelor’s Degree in Information Technology and/or related field. Demonstrated equivalent experience, education and/or technical credentials to include four (4) additional years of related experience may be considered in lieu of degree.
Minimum of five (5) years of experience as a System Administrator in a similar environment, working with complex, integrated systems and networks.
At least three (3) years of that experience in a complex, multi-site critical national infrastructure environment, preferably in the public transportation sector.
This is a safety sensitive position and subject to toxicological testing.
To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.
For applicants who are current employees, you must be in active service and have worked in your present position for at least one (1) year to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, plus on-the-job training, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.) in order to be eligible to transfer. If you are transferred, you may be required to forfeit your seniority in your present occupation. In addition, Metro-North employees are subjected to an internal investigation, which includes an evaluation of their safety and discipline records and their performance assessments.
As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $91,821.00 or if you hold a position designated as a policy maker.
We offer a competitive salary and a comprehensive benefits package. If interested, please apply online at www.mta.info.