A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The University of Michigan is seeking a Course Engagement & Iteration Specialist to join a creative, talented, and growing Digital Education and Innovation Lab located within the Office of Academic Innovation (AI).
At the Digital Education and Innovation Lab (DEIL) we see an opportunity to encourage participation in online courses, such as MOOCs, to find new audiences for our digital initiatives, and to improve our offerings through iterative course design. The Engagement & Iteration Specialist will collaborate with faculty, project managers, learning experience designers, and media producers to manage the review and iteration of online courses and other learning initiatives at the Digital Education & Innovation Lab. The Engagement & Iteration Specialist will develop and lead a community of Course Advocates in the monitoring and maintenance of active courses.
Ideal candidates actively embrace challenges, thrive on solving tough problems, demonstrate passion about digital education and how it impacts the future of higher education, and enjoy working within a dynamic, fast paced team environment.
Academic Innovation is a strategic priority for the University of Michigan. Through curricular innovation, leadership in learning analytics and personalization at scale, AI aims to shape the future of learning and redefine public residential education at a 21st century research university by unlocking new opportunities for the UM community and learners around the world.
Recruit and manage students to assist in monitoring online courses
Identify new audiences for existing courses
Develop relationships to foster new audiences
Develop plan and manage course iterations
Work collaboratively to develop databased personas
Execute course reviews as part of a course review process
Apply user experience research and iterative design principles to improve upon online and residential learning experiences
Investigate and disseminate innovations in digital learning being done by outside vendors and external schools & institutions to encourage learner engagement and course iteration
Bachelor’s degree and 3 or more years of experience in a higher education setting in educational technology, instructional design, information science, project management, teaching, or consulting
Familiarity with: Massively Open Online Courses (MOOCs), Open Educational Resources (OER), Learning Management Systems (LMS) like Coursera, Canvas, edX and other educational platforms
Background and comfort in conducting 1:1 interviews with prospective learners and other constituents
Demonstrated experience with analyzing and debriefing the results of qualitative and quantitative feedback
Enthusiasm for technologyenhanced learning in the context of a public residential research university
Demonstrated organizational, interpersonal, oral, and written communication skills
Ability to manage workload under time constraints and conflicting demands
Ability to work well in a multicultural and collaborative environment
Knowledge of copyright regulations in a higher education setting
Knowledge of accessibility regulations and related tools and techniques e.g. video captioning, descriptive audio, screen readers
Strong commitment to problem solving, teamwork and the ability to act independently
Master’s degree and 5 or more years of related experience (educational technology, instructional design, information science) or equivalent combination of education and experience Experience developing community engagement
Experience managing students
Experience in a researchfocused university setting
Knowledge of the principles, practices, techniques, technology and standards of digital media production
Pedagogical knowledge of online and hybrid teaching, including instructional design theory and blended delivery
Experience with work productivity tools (e.g., Excel, PowerPoint, etc.) and project management tools (e.g., MS Project, Teamwork, Gantt charts)
The University of Michigan is an equal opportunity/affirmative action employer.
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For..." survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.