The University of Wisconsin River Falls, a member of the University of Wisconsin System, is located in scenic west central Wisconsin, 30 miles from the multi-cultural, multi-ethnic cities of Minneapolis and St Paul. Year-round arts, cultural and recreational events are easily accessible from River Falls. UWRF's 6,100 undergraduate and graduate students pursue degrees in four colleges: Arts and Sciences, Education and Professional Studies; Agriculture, Food and Environmental Sciences; and Business and Economics.
The University provides an excellent environment for learning, emphasizing the importance of faculty-student interaction in classrooms, laboratories, academic advising, and co-curricular activities. A favorable student-faculty ratio affords opportunity for meaningful interchange between faculty and students. Strong interests in teaching, research and community service are highly valued. More information about UWRF can be found at: http://www.uwrf.edu/workhere/.
This position (Official Title: Associate Information Technology Strategic Consultant) will assist and advise faculty members, instructional and non-instructional academic staff members, and students, with utilizing teaching and learning technologies. This person will also support faculty members, instructional and non-instructional academic staff members, and students with resolving technical issues with teaching and learning technologies.
This position will be for the length of two years with the potential to become renewable if budget permits.
35% Provide Daily Technical Support for Teaching and Learning Technologies used by Campus
Consult with users, assist them in making effective use of information and teaching & learning technologies or direct them to other resources as required
Provide direct support to users resolving issues assigned to TLT within the issue tracking system
Provide information to users regarding the status of their requests and resolve any necessary issues regarding the same
Coordinate w/ other departments and teams within DoTS to resolve customer issues and requests
Prepare and maintain technical support documentation for faculty members using University supported instructional and learning technologies
Conduct needs assessment and work with staff members (with a range of computer competencies) using instructional and learning technology tools to investigate and resolve technical issues. These tools include, but are not limited to:
Course/Learning Management System and integrations (Desire2Learn, Instructure Canvas)
Electronic Test Scanning (OpScan / Pearson’s Exam II)
Plagiarism Detection System (Turn-it-in)
30% Perform site administrator duties for the campus learning management system and digital learning environment (LMS and DLE, Desire2Learn, Canvas)
Maintain appropriate system configurations
Provide direct support to all campus users
Manage communication of upgrades, testing of upgrades & new features and technical issues
Verify functionality of systems integrated to the learning management system and digital learning environment
Create new/additional courses as requested
Create guest users as requested
Populate non-integrated class membership as requested
Manage main login page of the LMS/DLE
Other site administrator duties, per system and user needs
Assist with migration from current-state LMS to future-state Digital Learning Environment
20% Classroom/Learning Spaces Technology
Consult with faculty members, staff, and students to plan and design technical requirements for classrooms and learning spaces on campus.
Prepare technical requirements and diagrams for the design and renovation of technology in University classrooms and learning spaces.
Provide faculty members with development opportunities, and consultation, regarding using classroom technology (e.g., distance education classrooms, active learning classrooms, student response systems)
Support instructors in the use of classroom/learning spaces and resolve technology issues in classrooms
10% Instructional Design and Development
Provide faculty members with development opportunities and consultation focused on the design and development of course materials using appropriate instructional strategies to effectively achieve desired student learning outcomes.
Identify development opportunities for faculty in the application of technology in instruction through one-on-one sessions, workshops, or other means as deemed appropriate.
Actively participate in educational technology communities within UW System and state/national levels.
Capture and report data relating to teaching and learning technologies on campus, as well as professional development opportunities available to faculty members using technology
5% Other Duties as Assigned
Work with the DoTS Teaching & Learning Technologies department to further the missions and goals of the University, division and department
Work with various committees and groups across UW System as requested
Serve on ad-hoc DoTS project teams and University committees as required
Complete special projects requested by management
Perform other related duties as directed
Knowledge Skills and Abilities
Excellent interpersonal and communication skills and the ability to interpret and explain information to a variety of persons and groups
Extensive knowledge of instructional technology and the ability to integrate these resources into instructional programs.
Familiarity and experience with a variety of classroom technologies (Extron, Crestron, AMX).
Ability to work with numerous software packages and multiple hardware platforms.
Experience in website design and development principles using current web standards and recommendations.
Knowledge of appropriate integration of digital media in learning environments recognizing design considerations and technology limitations.
Bachelor’s degree in learning technologies, instructional design, instructional technologies, education, or related field, with four years of direct experience supporting faculty in areas of learning technologies, instructional design, instructional technologies required. Master’s degree preferred.
Teaching experience within higher education desirable.
Knowledge and understanding of research and literature in the fields of:
instructional and learning technology,
Experience with instructional software, course/learning management systems, online course delivery methods, and other instructional and learning technologies.
Demonstrated proficiency and experience in employing instructional technologies in higher education settings.
Experience with classroom technology needs analysis, implementation, training and support for instructors and students
Experience in curriculum development
Ability to work effectively in a team environment as well as the ability to work independently to achieve University goals
Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and abilities
Deadline to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials by June 7, 2018. A criminal background check will be completed on final candidates.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-3221.
About University of Wisconsin - River Falls
Our mission is to help prepare students to be productive, creative, ethical, engaged citizens and leaders with an informed global perspective.