Provides senior-level logistical and technological support to facilitate, coordinate and oversee the activities of and operations in the Ruscio Center for Global Learning (RCGL). Provides administrative and technological support to the Center for International Education (CIE), and all activities occurring within the RCGL. Serves as primary resource for faculty, staff, students and visitors to the RCGL for publicity, information, scheduling and events.
Essential and Related Functions
Serves as the primary coordinator and scheduler for RCGL functions on campus (programs, workshops, conferences and group meetings) and provides program support to a wide variety of campus offices hosting functions in the RCGL. Works with University Catering, outside vendors and Facilities Management to coordinate event setup/take down and refreshments or food when necessary.
Provides programmatic and technological support for Center for International Education (CIE) (15 hours per week). Organizes CIE events, conferences and meetings. Manages web content and design, production of print and digital media, publicity and publications. Arranges for travel and hotel accommodations and itineraries for CIE visitors and guests. Maintains files and records, tracks applicable budgets, codes visa accounts online, processes disbursements and purchase orders, assists with travel vouchers, orders supplies and coordinates program announcements and publicity.
Works with the Office of Communications and Public Affairs to manage the content of the RCGL’s website and to promote the RCGL and CIE on campus, in the local community, and in the alumni community.
Addresses basic functions of classroom technology and works with Information Technology Services to serve as a first responder to classroom technology help requests within the RCGL. Manages and populates content of Planar Wall system in Atrium and for Rise signage system in the RCGL.
Manages the day-to-day flow of RCGL tasks, operations and communications (and contributes to a positive work environment.
Works closely with Facilities Management to identify building maintenance needs and submits and follows up on work orders.
Oversees CIE work-study students. Ensures consistency of service and work within the RCGL by training and coaching work-study students on best practices and office protocol. Assigns and coordinates duties and reviews and checks work to ensure consistency and to provide feedback.
Provides general administrative support for Global Visitors (faculty) with offices in the RCGL. Edits, assembles, photocopies and distributes course-related work. Maintains files and records, monitors applicable budgets, codes visa accounts online, processes disbursements and purchase orders, assists with travel vouchers, orders supplies and coordinates announcements and curricular opportunities for students.
Additional related duties as assigned.
Equal Employment Opportunity Statement
Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all?inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Statement of Commitment to Diversity
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.
Bachelor’s Degree preferred. Previous experience in an academic setting. Applicant should possess skills utilizing word-processing programs, spreadsheets, and be familiar with PowerPoint, and web content management systems. Proficiency in Microsoft Office Suite (Word, Excel, Access, Publisher, PowerPoint, and Outlook) and Adobe Suite is essential. Must be able to learn new computer skills and software as needed. The applicant must have excellent proofreading, grammar and spelling skills.
Must be detail-oriented, have the ability to multi-task, and possess strong organizational skills. Must be a self-starter and have the ability to work independently, as well as to communicate and interact effectively in a professional, confidential, and courteous manner with faculty, staff and students. Demonstrated ability to handle confidential and sensitive information. Should be able to work with frequent interruptions and manage multiple projects, priorities and deadlines. A consistent record of attendance and punctuality is necessary.
Plan and Coordinate - Identifies problems that may affect completion of tasks and takes appropriate action that requires only routine reviews by supervisors. Sets an example, by demonstrating care in the use and maintenance of the University resources (e.g., workspace, equipment, tools, etc.). Identifies problems, evaluates alternative courses of action and makes logical decisions to resolve the issue.
Technical Skills - Demonstrates advanced skills and experience through knowledge of own responsibilities and understanding of interdependent University functions and services. Able to resolve complex tasks or problems independently and is comfortable with modifying routine processes to resolve situations. Makes a point to learn from mistakes, failures and successes to improve in future assigned responsibilities. Demonstrates willingness to participate in relevant development programs that build on own knowledge and skills.
Results Focused - Demonstrates the ability and willingness to change plans when an existing approach proves ineffective. Sets high standards and works to exceed prevailing standards in own area of work. Shows willingness to seek out and accept increased responsibilities Creates or modifies procedures to more effectively meet requirements of own job.
Communication and Relations - Makes a point to clarify understanding of requests and requirements to prevent miscommunication. Able to control feelings and emotions from interfering with effective and prompt response to other's needs. Is conscious that people from different ages, genders and cultures do things differently and makes an effort to understand rather than judge.
Teamwork/Team Development - Often contributes to work group's objectives beyond one's own tasks or priorities. Respectful of conflicting points of view and is not resistant or defensive when differing views are expressed. Actively participates in internal and external meetings/group activities to establish productive working relationships.
About Washington and Lee University
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust and honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.