Durham College is an equal opportunity employer and welcomes applications from qualified individuals, including members of visible minorities, Aboriginal peoples and persons with disabilities.
Audio/Visual Technician COMPETITION NO. SS18-37
SUPPORT STAFF POSITION OPPORTUNITY NEW POSITION (X) FULL TIME (X) REPLACEMENT () PART TIME () TEMPORARY ()
Payband: I Salary: Starting Rate: $33.67; Four Year Rate: $39.02 Department: IT Services Hours: 35 hours per week (1) one hour lunch; Reporting To: Manager, Media Services Campus Location: Oshawa
DUTIES AND RESPONSIBILITIES:
Technical Support and Service
• Provides service and support in response to service desk calls that require immediate resolution to A/V instructional /classroom issues. • Resolves A/V Service calls that are received in the call ticketing system or logs and resolves requests • Services, maintains, troubleshoots and repair hardware including but are not limited to data presenters, DVD/VCR players, document cameras, interactive boards, video/digital cameras, control systems and their related software applications. • Interprets user needs and demonstrates to faculty, staff and students the correct procedures for operating of A/V equipment. • Interprets A/V service manuals, documents, technical information notes and user guides. • Demonstrates comprehensive knowledge of all analog and digital technology and how it is applied all facets of the position. e.g.: Display Port, Hi- Definition Multi-Media Interface (HDMI all versions) High Definition Content Protection (HDCP) DVI, DVI-D, MAC Thunderbolt digital signal protocols. • Familiarizes self with knowledge of updated technologies and hardware for the conversion of analog to digital signals; Knowledge of how to configure, install calibrate and test both twisted pair and fiber optic transmitters and receivers, using the aforementioned signal protocols.
• Evaluates and recommends new equipment purchases. • Works closely with management to design and develop instructional technology installations for DC. (and at Oshawa North Campus: DC/UOIT). • Responsible for ensuring all equipment is received for assigned projects and • completing installations. This includes but is not limited to projectors, large flat panel • monitors, projection screens and all cabling. Ensures that equipment is securely installed as per manufacturer’s and DC health & safety standards and once completed test as per specifications. • Participate in the installation of Major Digital Signage hardware and on-going maintenance for DC. (and at Oshawa North Campus: DC/UOIT). This includes but is not limited to assessment and initial support tri-age of: Video-Walls, Kiosks, large monitors, Mac Mini digital player’s hardware and cabling. Knowledge of Remote Access for on-going maintenance for the video wall is critical.
Equipment Set ups
• Collaborates with staff/departments to facilitate DC, (and at Oshawa North Campus: DC/UOIT) events, conference center and non- academic events. • Co-ordinates with 3rd Party vendors for large events, that is beyond the scope of A/V Services. • Work independently and be prepared to work on site location. • Ensure security and safety of on-site equipment.
General Support • Works closely with Service desk staff and other A/V team members. • Collaborates with other IT team members. • Maintains inventory of all equipment for which A/V department is responsible (including loaner and fixed equipment inventory). • Other duties as assigned by manager.
1. Minimum three (3) year diploma/degree in Electronics, related Television Broadcasting, Sound Technology or Information Technology 2. Required certifications: A+ Certification and CTS Infocomm Certification 3. Minimum three (3) years Experience with DVD/VCR players, document cameras, interactive boards, video/digital cameras set-up, control systems and their related software applications. 4. Demonstrated ability to troubleshoot equipment malfunctions and explain technical details in layman’s terms so it is easy for clients to understand.
Durham College provides accommodations to applicants with disabilities throughout our hiring process. If you require this information in alternate format; require communication supports; an accommodation in applying for a posting and/or if you are selected for an interview, please contact our Human Resources (HR) department and an HR assistant will work with you to meet your needs.
In person: Campus Corners building, 2069 Simcoe Street North, Oshawa, Ont.
Please apply below by submitting your cover letter and resume to the online portal. Applications will be accepted until 4:00 pm on July 22, 2018.
We thank you for your interest in employment with Durham College however, only those candidates selected for an interview will be contacted.
Internal Number: SS18-37
About Durham College
Be part of a great team that has an unwavering commitment to student success, high-quality programs led by exceptional professors with real-world experience, graduates who've gone on to outstanding career success, a treasured relationship with the community, and a commitment to the development of its employees – Durham College has been guided by these ideals since 1967. At Durham College, the student experience comes first. Our students know it and so do our employees, which is why we ranked as one of the GTA’s Top 100 employers. Since it began serving the Durham Region and Northumberland County communities more than 50 years ago, the college has grown to more than 12,000 full-time post-secondary and apprenticeship students, approximately 140 full-time post-secondary and apprenticeship programs, more than 1,400 full- and part-time staff, over 82,000 alumni, and has an estimated annual economic impact of $913 million in Durham Region. The college offers a wide range of market-driven programs in a number of different disciplines including culinary, hospitality, tourism, horticulture, business, information technology, media, art, design, general arts, science, skilled trades, justic...e, emergency services, health and engineering technology, enabling students to develop the skills required to meet the demands of today’s job market. Located in the heart of Durham Region, which offers a mix of urban and rural living, Durham College is one of the fastest growing colleges in Ontario offering dynamic career opportunities for those who are committed to student success. The student experience comes first.