Working closely with faculty and students across a range of disciplines, the Hack Arts Lab Manager (HALM) has overall responsibility for HAL as part of the team that supports and delivers technology to the Universityâ™s curricular and co-curricular programs under the auspices of UChicago Arts. Reporting to the Deputy Director of Arts Technology, the HALM will focus on digital fabrication and other technology at HAL and elsewhere in MAD2, and how users interact with it. This includes direct support for the technical requirements of faculty, students, visiting scholars, and student co-curricular groups; developing and leading technical workshops, authorizations, and other training for students and faculty; managing part-time student staff; budgeting and procurement; and coordinating support and administration of MAD2 alongside colleagues in the Game Lab, RCC, CSIL, UChicago Arts, and the Library. The HALM may also, with the approval of relevant academic units, teach credit courses in subjects related to the academic mission of HAL.
Work with faculty and program chairs to ensure that HAL resources are kept up-to-date and adequate for current curricular needs. Implement usage policies to insure curricular needs are met.
Work with faculty and program chairs to research equipment developments and make strategic investments in new technologies that support academic goals.
Manage a pool of equipment to meet the co-curricular needs of students. Manage equipment owned by individual student groups and Campus and Student Life as appropriate.
Provide on-call technical support for equipment used at the Hack Arts Lab and across MAD2 during the facilityâ™s operating hours.
With Game Lab, Library, and CS staff, Provide level 1 support for AV/IT technology at MAD2, such as classroom projection and sound systems. Refer level 2 and above issues to outside vendors or other service providers as appropriate.
Work with HAL, Library, and CS staff as well as UChicago Arts colleagues to coordinate computer builds, login processes, backups, and other usage policies across areas when appropriate.
In collaboration with Game Lab Manager and other colleagues, develop and lead trainings, workshops, and authorizations for HAL users; including technical topics, safety training, and software.
In partnership with colleagues and student staff, develop programming for HAL users that encourages community and empowers users to make fullest use of resources.
Serve as technical lead for HAL and MAD2
Maintain access processes and policies for co-curricular use of computing resources at HAL. Develop systems for addressing the software and hardware needs of co-curricular users.
Support and coordinate temporary installations by faculty, students and others in HAL and MAD2 spaces, such as presentations and critiques, multimedia, projection, VR caves, and digital signage.
With the approval of relevant academic units; develop and/or lead technical lab sessions within courses.
Support and facilitate technical instruction in academic courses held at MAD2 and elsewhere, within the disciplines of Digital Fabrication, Media Arts and Design, Urban Architecture and Design, and others.
With approval from the appropriate academic leadership teach up to one credit course per academic year
Supervise student staff assigned to the circulation/help desk, Hack Arts Lab, and other areas of MAD2 in conjunction with other MAD2 staff, to support the curricular and co-curricular needs of faculty and students.
Work closely with the Deputy Director for Arts Technology, faculty and students to recommend, research, and order new or replacement computers, software, equipment, and systems as dictated by curricular and co-curricular needs.
Under supervision of the Deputy Director for Arts Technology, develop and track the HAL budget.
Serve as a member of the UChicago Arts and MAD2 staffs and assist with various programs and projects. This includes: regular staff meetings; consulting and/or coordinating technology needs for MAD2 programming; representing MAD2/Humanities/CS on various arts, technology, and design-related committees both within the University and beyond, occasionally providing technical support to University entities outside MAD2, and other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.They are not an exhaustive list of all duties and responsibilities associated with it.
Decisiveness and Accountability
Partnership and Collaboration
Education, Experience, or Certifications:
Bachelor's degree required, preferably in an art, technology, or media field; graduate degree preferred.
3 years digital media, technology and operations experience required, 5 years preferred.
Technical Knowledge or Skills:
Strong knowledge of a range of arts, design, and fabrication related software (e.g. machining, CAD, graphics, 3D animation), and the ability to install computer operating systems and strong Mac- and PC- based computer skills in the areas of networking, graphics and video software, and related hardware required. Light programming skills preferred.
Strong knowledge of a range of digital fabrication equipment and tools (e.g. 3D printing, CNC machining, laser etching) required.
Exceptional organizational and customer service skills required. Must be able to oversee complex projects and schedules, maintain deadlines, work within budgets, with the ability to set priorities and manage several projects simultaneously required.
Ability to effectively translate and communicate complex technical details to managers, stakeholders and technical staff.
Excellent written and spoken communication skills with the ability to synthesize and accurately present relevant information required.
Demonstrated success in building collaborative relationships with diverse constituencies required. Experience working closely with faculty, students, staff, artists, and community members preferred.
Knowledge of the University of Chicago or another large research institution preferred.
Willingness and ability to work evenings and weekends as required.
Organizational and human relations skills with ability to collaborate well and supportively and cultivate good relationships with various constituencies.
Interest in working with diverse communities is expected.
Must be self-directed and self-motivated, able to set goals and develop projects.
Clear, effective, and tactful oral and written communication skills; ability to handle sensitive information with discretion.
Ability to prioritize and execute multiple tasks simultaneously with an ability to view a project in its entirety.
Considerable office work.
Occasional pushing and lifting of supplies and equipment is preferred.
Travel off site to local vendors (hardware and electronics stores, etc).
Use of hand and power tools, ladders, carts, and other equipment is preferred.
Ability to occasionally travel out of town.
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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