Working closely with faculty and students across a range of disciplines, the Game Lab Manager (GLM) has overall responsibility for the Game Lab as part of the support team that delivers technology to the Universityâ™s curricular and co-curricular programs under the auspices of UChicago Arts. Reporting to the Deputy Director of Arts Technology, the GLM will focus on programming and engagement activities in the Game Lab and across MAD2, in partnership with faculty, students, visiting scholars, and student co-curricular groups. This includes trainings and authorizations, outreach, faculty research support, public events, and other forms of engagement with the multiple publics of the Game Lab and MAD2. The GLM will also manage part-time student staff; conduct budgeting and procurement; and coordinate support and administration of MAD2 alongside colleagues in HAL, RCC, CSIL, UChicago Arts, and the Library. The GLM may also, with the approval of relevant academic units, teach credit courses in subjects related to the academic mission of the Game Lab
Ensure that the Game Lab is aligned with curricular and programmatic goals of faculty sponsors, University leadership, and other stakeholders.
Work with faculty and program chairs to research developments in the fields of gaming and game development, and make strategic investments in new technologies and products that support academic goals.
Ensure the maintenance and provide support for game materials and technology, including game consoles, AV, computer hardware, and software, housed at the Game Lab.
In partnership with University Librarians and faculty, curate and develop a collection of circulating games.
Provide on-call support for gaming activity at the Game Lab during facility operating hours.
With HAL, Library, and CS staff, Provide level 1 support for AV/IT technology at MAD2, such as classroom projection and sound systems. Refer level 2 and above issues to outside vendors or other service providers as appropriate.
Work with HAL, Library, and CS staff as well as UChicago Arts colleagues to coordinate computer builds, login processes, backups, and other usage policies across areas when appropriate.
Provide and coordinate instruction in game development, design, fabrication, visualization software and computer topics, including Unreal Engine, Adobe CC, Maya, file management, rendering, etc.
Provide instruction on design and game development tools, occasionally during class time.
With Faculty and administrative leads, support and develop large scale summer alternate reality/transmedia gaming project(s) on an annual basis.
Manage an evaluation system to approve students and other users for use of the Game Lab, HAL, and MAD2.
Develop and distribute training materials such as quick start guides, Canvas quizzes (LMS) WIKI articles, etc.
In partnership with colleagues and student staff, develop programming for Game Lab, HAL, and MAD2 users that encourages community and empowers users to make the fullest use of resources.
With the approval of relevant academic units; develop and/or lead technical lab sessions within courses, and partner with faculty to develop curriculum in the area of Game Studies.
TSupport and facilitate technical instruction in academic courses held at MAD2 and elsewhere, within the disciplines of Game Studies, Media Arts and Design, Urban Architecture and Design, and others.
Provide additional, one-off training and authorization sessions scheduled during normal class time. This includes all courses that make use of the Game Lab and/or other technology resources at MAD2.
With approval from the appropriate academic leadership teach up to one credit course per academic year
Supervise student staff assigned to the circulation/help desk, Game Lab, and other areas of MAD2 in conjunction with other MAD2 staff, to support the curricular and co-curricular needs of faculty and students.
Schedule staff to provide coverage during MAD2 operating hours.
Work closely with the Deputy Director for Arts Technology, faculty and students to recommend, research, and order new or replacement technology, games, supplies, and systems as dictated by curricular and co-curricular needs.
Propose and collect student service bureau fees for printing, etc.
Under supervision of the Deputy Director for Arts Technology, develop and track the Game Lab budget.
Serve as a member of the staff of UChicago Arts and MAD2 and assist with various programs and projects. This includes: regular staff meetings; consulting and/or coordinating technology needs for MAD2 programming; representing MAD2/Humanities/CS on various arts, technology, and design-related committees both within the University and beyond, occasionally providing technical support to University entities outside MAD2, and other duties as assigned.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.They are not an exhaustive list of all duties and responsibilities associated with it.
Decisiveness and Accountability
Partnership and Collaboration
Education, Experience, or Certifications:
Graduate degree (MA/MFA) required, preferably in arts, media, game development, or a related field.
3 years digital media and/or game development, design, technology, and operations experience required, 5 years preferred.
Technical Knowledge or Skills:
Strong knowledge of a range of game development, design, and visualization related software (e.g. vector graphics, 3D animation), and the ability to install computer operating systems and strong Mac- and PC- based computer skills in the areas of networking, graphics and video software, and related hardware required. Light programming skills preferred.
Strong knowledge of a range of game development tools and processes required.
Exceptional organizational and customer service skills required. Must be able to oversee complex projects and schedules, maintain deadlines, work within budgets, with the ability to set priorities and manage several projects simultaneously required.
Ability to effectively translate and communicate complex technical details to managers, stakeholders and technical staff.
Excellent written and spoken communication skills with the ability to synthesize and accurately present relevant information required.
Demonstrated success in building collaborative relationships with diverse constituencies required. Experience working closely with faculty, students, staff, artists, and community members preferred.
Knowledge of the University of Chicago or another large research institution preferred.
Willingness and ability to work evenings and weekends as required.
Organizational and human relations skills with ability to collaborate well and supportively and cultivate good relationships with various constituencies.
Interest in working with diverse communities is expected.
Must be self-directed and self-motivated, able to set goals and develop projects.
Clear, effective, and tactful oral and written communication skills; ability to handle sensitive information with discretion.
Ability to prioritize and execute multiple tasks simultaneously with an ability to view a project in its entirety.
Considerable office work.
Occasional pushing and lifting of supplies and equipment is preferred.
Travel off site to local vendors (hardware and electronics stores, etc);
Use of hand and power tools, ladders, carts, and other equipment is preferred.
Ability to occasionally travel out of town.
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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