Accountable for providing direct support to academic programs and administrative departments to ensure the sound delivery of video and audio programming, presentations, classroom content and other digital media. Supports physical A/V installations across campus including those found in classrooms, conference rooms, multi-purpose spaces, digital signage, and department specific installations. Accountable for providing direct event support by operating video cameras, audio mixers, public address sound systems, placing microphones and podiums, and ensuring presentation materials are queued and accurately displayed.
Specific responsibilities include: - Respond to classroom support escalation incidents to resolve emergent issues. - Provide support and light installation for audiovisual and multimedia installations in classrooms, conference rooms and public spaces across campus. - Perform maintenance checks, troubleshooting, and programming of audiovisual equipment. - Provide audio mixing and sound reinforcement for classes and events on and off campus. - Troubleshoot equipment malfunctions; perform minor repairs or adjustments to audiovisual equipment and identify major repair needs. - Coordinate assignments to prepare for, and support, events requiring audiovisual equipment. - Assist with live and studio recordings, lecture capture and campus wide seminal events. - Ensure proper documentation, notification, escalation, tracking, and follow up of audiovisual related incidents. - Lead small projects, or support a project leader, in the installation or renovation of audiovisual systems in classrooms, meeting spaces and public areas. - Use technical expertise and experience to exercise a sufficient level of judgment to make decisions in support of project completion.
Three or more years of professional experience in accountabilities.
Power-user level proficiency in both Windows and Mac OS.
Demonstrated advanced working knowledge of the software, hardware and systems integral to audio-visual installations including but not limited to control system software, video and audio switching and display hardware, cameras and portable lighting, sufficient to lead subcontractors, technicians, and other internal and external service providers.
Understanding of the principles of stagecraft and building trades sufficient to facilitate working with and advising tradespeople such as carpenters, electricians, audio visual contractors and technicians.
Demonstrated excellent organizational, client contact, reading, writing and verbal communication skills.
Demonstrated understanding of, sensitivity to, and respect for the academic, cultural and social diversity in a University setting.
An earned Associate's Degree in Information Technology, Electrical Technology or a related degree preferred, or equivalent professional experience.
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
Internal Number: 1892
About Colgate University
Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students and faculty in local, national, and global communities.