The Vice President of Operations (VP-Ops) is responsible for influencing and executing the long-term plans for the orchestra’s daily operations. The VP-Ops will inspire and manage orchestra personnel and production personnel and will manage productions, direct operations, touring, labor relations, individual musician contracts, and contracts with external partners.
This position will work with the EVP to meet goals, both departmentally and interdepartmentally, and to imagine and execute creative deployment of the orchestra calendar to maximize exposure and revenue for the Association. This will include working closely with the Kimmel Center Inc. to ensure Verizon Hall meets the Orchestra’s needs; multi-season management and preparation of the orchestra schedule and related budgets 3 to 5 years out; working closely with the VP of Artistic Planning, orchestra committees and CFO to draft those plans and ensure their accuracy; and communication with the CEO and Music Director as required. The VP-Ops will be responsible for all international and domestic tour planning.
This position is responsible for accurately managing the Collective Bargaining Agreement (CBA) with the musicians and consistently executing its terms; this requires proven experience with labor union relationships.
Responsible for managing orchestra personnel and operations, to include:
Understand and maximize creative deployment of the Orchestra calendar.
Serve as a primary contact for the leadership committees of the Orchestra. As first point of contact with Members’ Committee, facilitate effective communication between musician leadership and POA leadership. Collaborate with the Tour Committee; work with Artistic Advisory Committee as needed.
Negotiate all individual musician contracts.
Solve contractual issues that may arise.
Oversee all orchestra operations in Verizon Hall.
Deal with and resolve grievances and other areas of dispute within the orchestra corps of musicians.
Oversee the administration of musician instrument inventory and insurance program.
Work closely with the Kimmel Center VP of Operations to ensure that Verizon Hall is well-maintained and equipped to meet the Orchestra’s production and artistic needs.
Ensure the Philadelphia Orchestra is well-represented in Kimmel Center production discussions.
Responsible for setting strategy and managing the collective bargaining negotiations process with musicians, stagehands, and teamsters.
Responsible for implementing all collective bargaining agreements, including understanding and creatively deploying orchestra rules and experimental language.
Ensure correct interpretation of and adherence to contract terms.
Solving contract issues; grievance avoidance.
Partner with the VP of Artistic Planning on Orchestra productions that have requirements beyond standard concert presentation.
Oversee accurate budgeting for labor calls, sound, lighting, etc.
Working with the Finance Department, develop and oversee budgets for orchestra expenses, to include musicians, extra musicians, internal production, external production, hall rental and touring.
Initiate the budget pro forma process for prospective concerts and special income-producing projects.
Oversee and manage the 5-year budgeting for the Orchestra and related operations.
Manage Operations department resources within approved budgets.
Plan and oversee Orchestra tours, run-outs, and external productions.
Plan itinerary with Vice President Artistic Planning.
Negotiate tour contracts.
Oversee travel logistics, hotel and cargo.
Oversee negotiation of travel details with Tour Committee.
Implement the contracting process with all tours, run-outs and external productions.
Partner with Vice President of Artistic Planning and Director of Digital Media on electronic media projects, including, but not limited to audio and visual, internet and web-based technologies
Ensure compliance with all national and international media guidelines and agreements, including the Integrated Media Agreement.
Together with the EVP, maintain relationships, negotiate, monitor, and as needed, create contracts with all POA partners, including the Mann, Saratoga, Vail, Carnegie Hall, and others as required.
Oversee the on-the-ground team at all POA partner locations (summer homes, run-outs, tours).
Read, interpret, review and when appropriate, create contracts for new and existing projects and partners.
Develop, direct and mentor operations and personnel staff through coaching and when appropriate, delegation of additional duties.
Assist the EVP and President and CEO in representing the POA in the community.
Assist in special fundraising projects as requested.
Serve as a member of the Senior Leadership Team and, as such, take responsibility proactively for close working relationships with all departments.
Represent the Philadelphia Orchestra as one of its leaders.
Sit on Board committees as appropriate.
Bachelor’s degree required with extensive experience (minimum 7 to 10 years) in professional management of symphony orchestras and, including negotiations and labor relations. Familiarity with non-profit operations, tours and travel, facilities management, and budgeting is essential, and a good working knowledge of orchestral repertoire is strongly preferred.
Ability to work collaboratively with Orchestra musicians, high-profile guest artists and personalities in an attentive, calm, and professional manner.
Proven supervisory and interpersonal skills and dedication to a collegial and collaborative working environment.
Prior experience with union contracts; excellent negotiating skills.
Financial acumen and ability to work with high level budgeting.
Ability to communicate articulately, in both written and verbal forms with a wide variety of constituents, maintaining appropriate confidentiality and discretion.
Aptitude for long-term planning.
Creative and strategic problem-solving skills, and ability to work effectively on multiple projects simultaneously in a fast-paced environment.
Technological expertise/experience with proficiency in MS Word, Excel. Knowledge of ArtsVision a plus.
Working Conditions/Physical Demands:
Routine for office environment. This position will be required to travel off-site domestically and internationally and will perform the essential functions of the job during evening and weekend concerts.
About The Philadelphia Orchestra
Renowned for its distinctive sound, desired for its keen ability to capture the hearts and imaginations of audiences, and admired for an unrivaled legacy of “firsts” in music-making, The Philadelphia Orchestra remains one of the preeminent orchestras in the world.