1. Serve as technical lead for projects while consulting with clients to assess needs. Make recommendations for allocation of resources and priorities. 2. Deliver thorough technical documentation and workflows and use the GitHub platform to track updates and changes. 3. Using modern tools, techniques, and methods, develop, update, modify, improve, and support applications and systems at the school. Maintain in-depth knowledge of existing and emerging technologies. 4. Manage operating systems, applications, web services, databases, and content. 5. Develop and report on metrics that measure usage, reliability, and client satisfactions for all technology services. 6. Manage relationships with internal and external clients, outside vendors, and consultants. 7. Maintain high degree of service and responsiveness in a complex, multi-vendor, multi-platform environment. 8. Provide training on the usage of various technologies and systems, software, and hardware. 9. Manage assigned project tasks to ensure timely and high quality outcomes. Provide regular status reports on assigned projects. 10. May perform other duties as assigned.
Preferred Education: Working knowledge of Microsoft Azure cloud computing platform, Microsoft Excel, AWS user rights management, AWS iAM policy, and AWS billing practices.
Preferred Education, Experience and Skills: Working knowledge of Microsoft Azure cloud computing platform, Microsoft Excel, AWS user rights management, AWS iAM policy, and AWS billing practices.
Posting Position Title: Technology Services Specialist, Digital Media
Required Skill/ability 3: Ability to work under pressure, and manage projects and priorities independently in a highly complex, dynamic environment with a high level of communication and customer service skills. Ability to work and communicate effectively with students, faculty, and staff. Ability to work across teams to diagnose and resolve complex technical problems.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: DevOps Software Engineer, Advanced Technology
Required Skill/ability 1: Significant knowledge of programming languages, AWS cloud computing platforms (EC2, S3), and database technologies. Significant hands‐on ability with technologies based on Microsoft Windows and Linux (Ubuntu). Ability to diagnose and resolve complex technical problems.
Required Skill/ability 4: Intermediate understanding of computing infrastructure and network topology. Expertise in managing webservers, DNS, Active Directory, and systems in a Windows domain environment.
Required Skill/ability 2: Intermediate to expert knowledge of Ruby, C#, Python, IIS, GitHub, SQL, and working with 3rd party API's.
Bachelor's Degree in a related field and three years to five years of experience of related work experience or an equivalent combination of education and experience.
Internal Number: 53353BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.