The National September 11 Memorial and Museum (9/11 Memorial) is seeking an experienced AV/multimedia technology professional to support organization’s live event and auditorium programming, as well as to be part of the team supporting the state of the art, public facing exhibit technologies within the Museum. He/She will demonstrate strong communication skills, both verbally and in writing, with colleagues, vendors and the general public and be accustomed to working in a busy environment. The Auditorium AV and Multimedia Technician will report to the Manager of AV and Multimedia, and will work as part of an AV team dedicated to supporting the Museum’s media.
Be a part of a team of AV technicians, IT technicians, and Facilities/Engineering support personnel providing daily maintenance and troubleshooting on the 9/11 Memorial Museum's multimedia systems.
Coordinate the daily scheduling and AV/multimedia needs for the Museum’s auditorium.
Work closely with key auditorium stakeholders, including Education and Special Events.
Maintain, support, troubleshoot, and replace when needed display screens, projectors, video extenders, and other AV hardware.
Meeting, presentation, and classroom support.
Coordinate closely with internal Facilities and Engineering staff,Security or Visitor Services staff, or Exhibitions teams to report and identify times when non-functioning devices can be replaced
Be flexible to arrive early or remain late as needed to repair faulty equipment or to support events.
QUALIFICATIONS/SKILLS REQUIREMENT Experience with all or some of the following hardware and systems:
Crestron DM switchers
Crestron control Systems
Yamaha LS9-32 Mixing console
Final Cut Pro
Media Matrix NION Digital Signal processors
Microsoft Power Point
Apple MAC PRO
Sennhieser Wireless mics
Knowledge of Dante and AES digital audio protocols a plus
Self-motivated with experience working with complex AV systems in a fast-paced workplace.
Knowledge and background with some or all of hardware and systems referenced above.
Experience working with media driven by Windows and Apple operating systems.
Certified Technology Specialist (CTS) certification a plus.
Ability to read AV prints.
Experience working with digital signage.
Working knowledge or better of IP networking.
Experience working closely with technical, facilities, administrative,and senior staff levels in a demanding environment.
High school diploma or equivalency.
Ability to climb ladders and lift up to 50 lbs.
Experience with streaming and digital media formats, encoding, an transcoding
Additional Salary Information: Full-time position.
We offer a competitive salary and full benefits package.
About National September 11th Memorial Museum
The National September 11 Memorial & Museum at the World Trade Center is a non-profit, equal opportunity, diversity committed employer.
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