Are you ready to put your skills to work in a dynamic and growing company?  Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases?  Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future, especially in the Broadcast market?

We are seeking a Technical Applications Engineer and Project Manager (one position) who is responsible for joining with Leyard and Planar’s Sales team to assist customers with the development and implementation of industry leading display solutions in Broadcast. 

The Technical Applications Engineer and Project Manager serves as the primary technical contact to customers for pre-sales technical support and project manages new installations of our products. 

The Technical Applications Engineer and Project Manager will interact directly with our customers,  Sales colleagues, R & D, and others to lead technical discussions about Leyard and Planar’s display systems to arrive at optimal solutions.  S/he will be responsible for training and assisting with the installation of products and services at customer sites.  Additionally, the Technical Applications Engineer and Project Manager will be responsible for providing feedback and following up on technical issues with the Product Management team.

What You’ll Do:

• Conduct product trainings and presentations, and provide technical qualification of sales opportunities
• Provide pre and post-sale integration and application development support to new and existing customer base.
• Partner with Customer Service as necessary to resolve post-sale technical issues
• Partner with Sales to initiate technical discussions with current and prospective customers
• Make presentations and perform product demonstrations for the customer’s decision-makers and influencers.  Assist the Sales team on sales calls as necessary
• Advocate customer needs to the Product Management team
• Create technical documents in support of sales process
• Assist Sales with proposal creation and technical order review
• Provide on-site support to Leyard and Planar partners and customers to perform training and installation as required
• Prepare and coordinate hardware and software applications for use in both short- and long-term customer demonstrations
• Must have the ability to read, write, and understand English
• Ability to maintain acceptable standards of office conduct
• Ability to come to work demonstrating timely and regular attendance
• Ability to handle stress
• Have a valid driver’s license and automobile insurance coverage
• Provide technical feedback on enhancements and changes to existing and development products
• Advise management on issues arising from product development issues identified through communications with the customer and end users
• Support marketing activities including trade shows, technical articles, as required
• Support engineering activities including, but not limited to, product roll-outs and technical publication review in support of business objectives
• Assist Sales team to support Leyard and Planar customers in the effort of customer support, product sustaining engineering and RMA process
• Other duties as assigned by manager

Who You’ll Work With:

• This role has both internal and external contacts. The internal contacts are with one’s own department and staff, as well as other departments and locations. Contacts outside the organization are also crucial, and both types of interactions involve information exchange, problem solving, and some discussion about confidential/sensitive matters.  Has access to proprietary information.
• Contact will take place over the phone/email (50%) and in person (50%), with both customers and non-customers.