1) Effectively manage the change required to enable the successful deployment and adoption of the Universityâ™s new financial system and the associated changes in business processes, structure, staff roles and responsibilities.
2) Responsible for the overall leadership and direction of an integrated approach to stakeholder management, communications, training, system deployment and use of sustainable support structures needed to effectively drive adoption of the new system and processes.
3) Assess and Validate the Scope and Impact of the Required Change: utilize a clear methodology, review the holistic scope of this transformation project across the impacted technology and business areas; includes understanding the depth of business process change, potential issues with technology adoption and degree of effort required to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees.
4) Develop and Implement an Integrated Change Management Strategy and Plan: validate work completed to date, develop, socialize and execute against clear change management strategy and plan that maximize employee adoption and usage and minimizes resistance.
5 ) Understand the Organization, Identify and Manage ERP Project Stakeholders: quickly understand the complexity of the organization and the unique characteristics of the programâ™s stakeholders across the administrative and academic schools/divisions; begin to develop the relationships required to help drive the required change.
6) Support and Coach Project Leadership and Other Change Champions within the Organization: act as a coach for senior leaders and executives in helping them fulfill the role of change champions; provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through this transition.
7) Manage Change Management Team Members: provide the overall leadership and guidance for a dedicated team of change management staff that support activities across communications, training and deployment activities for the project.
8) Develop and Track Effective System Change Adoption Metrics: institute the means for measuring, reporting and assessing change management effectiveness across the full life-cycle of the project.
9) Coordinate and Integrate Effectively With All Other Project Activities: ensure that the change management team is aware and actively contributing to all other project activities as appropriate to ensure the change impact is considered in all aspects of this system implementation.
10) Champion Innovative and Creative Ideas to Help Drive Change: integrate innovative approaches and continuous improvement ideas into all aspects of project deliverables including creative use of digital media.
11) Participate in the stakeholder assessment.
12) Assist in the development of the overall communication strategy and plan.
13) Complete the training strategy.
14) Lead the development of the change management plan that will be utilized during both the pre-implementation services and into the ERP implementation.
1) Work with Finance/Accounting professionals.
2) Working knowledge of best practices for design, build, testing, and deployment of all functional and technical layers of financial systems.
3) Knowledge of developing best practices training strategy.
4) Demonstrated ability to develop, plan, and implement short-and long-range goals related to change management, to organize and establish priorities, and to manage, motivate and work with technical and non-technical resources.
1) Standard office environment.
1) Sit for short or extended time periods.
2) Stand for short or extended time periods.
3) Extensively use computer.
4) Make repetitive wrist, hand, or finger movements.
1) Bachelorâ™s degree in a related field.
1) Minimum seven years of experience in a change management role and/or experience serving in a leadership role as an executive sponsor or steering committee member for large ERP implementations and post-production support functions.
2) Minimum two years of supervisory experience.
3) Change manager or manager of ERP Financial Systems using a formal software life-cycle development methodology.
4) Administering change management for large ERP implementations leveraging standards-based methodology and industry leading practices.
5) Providing change management for transformation projects involving a wide range of business units.
6) Leading change management for a full ERP implementation at a Research 1 institution.
7) Minimum three years of experience implementing financial software using current best practice methodologies and tools.
8) Experience in higher education with administrative systems, data and business processes.
2) Cover Letter
NOTE: When applying all required documents MUST be uploaded under the Resume/CV section of the application.
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