Chief Technology Officer - WETA

Stanton Chase
Arlington, VA

Job Title:                                                 Chief Technology Officer

 Company Headquarters:               Arlington, Virginia

 Reports To:                                             Chief Operating Officer

 Position Summary:
The Chief Technology Officer (CTO) is a key member of the senior management team and partners with senior leaders to design and implement a technology vision that is aligned with the interests of the business and ensures the full support for all operations as WETA leads in the digital world.

 

Reporting to the Chief Operating Officer (COO), the CTO is an entrepreneurial individual who provides strategic and tactical leadership for WETA’s media and information technology, broadcast/digital content distribution, engineering, and infrastructure services. 

The mandate for this leader will be to ensure that the design, development, and implementation of infrastructure services, enterprise IT, media management, broadcast engineering, production, and content distribution requirements are fulfilled.

Near-term Objectives:

The COVID-19 crisis has accelerated digitalization. This leader will evaluate WETA’s current technology capabilities and develop a plan for WETA taking advantage of new solutions that are consistent with WETA’s overall strategic business and operational goals as they work to build a One WETA and extend the impact of PBS NewsHour.


WETA is proceeding with a four-story building expansion to combine WETA operations and PBS NewsHour facilities into one location at 3939 Campbell Ave. in Arlington, VA, including a complete renovation of the main headquarters. The space will go from 17k square feet up to 90k square feet, preparing the organization’s technology functions to support the business for the next decade and beyond. The CTO will provide technology leadership and robust input in the planning and completion of the technical infrastructure for this expanded facility while ensuring a high level of communication, understanding, and customer satisfaction for technology supporting WETA/PBS NewsHour operations throughout.

 

In the near-term, the CTO will also lay out a path for positioning the IT function as a best-in-class function for a digitally savvy media organization and get up to speed on understanding the WETA landscape in order to lead effectively and help WETA become as competitive as possible.

 

Overall Responsibilities:

 

Technology Strategy:

 

  • Collaborate with senior management peers in developing and evolving WETA’s overall strategic plans and provide advice and counsel about present technology infrastructure as well as anticipated future technology developments, while also gathering details about varied operational requirements of constituents throughout the organization.
  • Develop and implement a technology strategic plan by defining technology governance standards, reinforcing WETA best-in-class production and distribution capabilities, and managing internal and external partnerships.
  • Administer capital budgeting for WETA’s digital software applications, content production, enterprise information technology, broadcast/digital content distribution, and engineering.

·       Oversee the IT infrastructure, hosting, and applications while providing thought leadership in innovation and strategy regarding future anticipated technological developments in the areas of content delivery and production for broadcast, cable, mobile, IT, systems, new media applications, and web technologies.

 

Collaborative Leadership

·       Collaboratively work across the organization to ensure a high level of communication, understanding and customer satisfaction for technology projects.

·       Develop and maintain an understanding of all areas of the organization and each department’s current and future technology needs.

·       Provide visible leadership within the public media community, representing WETA’s interests to endure the Association’s requirements are fulfilled as public media and FCC policies and regulations evolve.

·       Manage relationships with external partners, vendors, and contractors to ensure timely response and service delivery.

·       Expose colleagues to rigorous and comprehensive technology systems and resource management techniques.

·       Provide advice and counsel to the senior leadership across the organization in all technology related matters.

 

Operations and Engineering—Broadcast, IT, and Digital Software:

·       Oversee the advancement of the technological software and infrastructure architecture that supports and enhances the WETA mission.

·       Lead a systems and technology team that operates at the highest level to support corporate IT infrastructure of the organization and operational IT at PBS NewsHour fostering sound business practices, cost effectiveness, and accountability.

o   Manage cross functional teams to ensure that the IT operational requirements are fulfilled to include fully integrated systems, data reporting, production operations, broadcast, digital, OTT distribution, and interactive.

o   Lead an engineering team to ensure WETA’s organization-wide daily operational requirements are fulfilled including IT network security and integrity, media production operations, broadcast transmitter integrity, and digital distribution—among others.

·       Along with the COO and Senior Management at WETA/NewsHour, oversee the operations of all technical facilities and the supporting workflow in addition to ongoing maintenance of these facilities.

·       Establish, communicate, and maintain all technology best practices and standards, including those related to software, hardware, cloud services, data collection/retention, and data privacy management to internal management as well as to PBS, the technology community, and outside consultants.

·       Develop standards and practices while overseeing business continuity and recovery systems for natural disasters, political uncertainty and any other unforeseen events that could affect operations.

·       Establish and drive all cybersecurity and technology governance practices, processes, and controls.

·       Build and maintain the operational tools, resources, and processes needed to provide appropriate availability, scalability, and service levels across all technology services and infrastructure.

 

Management:

·       Provide direction, give guidance and hold people accountable.

·       Develop and maintain qualified, diverse talent through appropriate hiring, staff development and training, and timely performance feedback.

·       Foster a creative and productive work environment; attract and retain talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; be widely viewed as a strong developer of others.

·       Identify and implement processes and systems to facilitate the effective workflow of projects amongst various internal departments.

·       Balance risk against capital and operating expenses while managing department and capital budgets and equipment grant applications.

·       Actively participate in the audit process both for technology and the enterprise.

Key Selection Criteria:

·       A minimum of 15 years of experience in a content production and distribution environment with a minimum of 7 years in an executive-level technology leadership position.

·       Experience with digital audio/video formats and technology.

·       Solid understanding of current application development tools and practices and with operating systems.

·       Proven experience in managing a technology and operations function from a financial and managerial point of view.

·       Strong operational background and ability to oversee the design of broadcast production and distribution systems and processes.

·       Ability to implement excellent customer service-based processes.

·       Hands-on experience in attracting and retaining diverse, innovative, and technologically savvy talent.

·       Negotiation experience with clients, vendors, and technology business partners.

·       Familiarity with market for broadband distribution services.

·       BA/BS or equivalent work experience; candidates with a technical and/or business postgraduate degree are preferred.

Personal Characteristics Desired:

·       Knowledge of, or experience in, public media is a strong plus.

·       Superior interpersonal skills and the ability to gain consensus with internal and external individuals and stakeholders at all levels with diplomacy and integrity.

·       Deals professionally and courteously with contentious issues in a high-volume, fast-paced, high-pressured environment. Neutralizes operational tensions with a “do it right the first time” attitude. Sees resistance to change as an opportunity to innovate and implement practical solutions.

·       Excellent written, verbal and interpersonal communication skills; leads with a strong attention to detail.

·       Ability to juggle a variety of tasks and multiple projects and to adjust priorities on short notice, while consistently meeting production and/or transmission deadlines.

·       Ability to manage internal and external stakeholders’ expectations on projects.

·       Self-motivated with the ability to work both independently and within a team.

 

WETA staff come from very diverse backgrounds, but all have one thing in common; they believe in their mission and the service they provide to the public.

 

We know there are great candidates who may have skills we haven’t thought about. If that’s you, don’t hesitate to apply and tell us about yourself. We also encourage members of traditionally underrepresented communities to apply, including people of color, LGBTQ+ people, veterans and people with disabilities.

 

If Interested & Qualified, Contact:

Lyn (Carolyn) Cason                                                Jeff Perkins
Managing Director                                                     Managing Director

Stanton Chase                                                             Stanton Chase

Washington DC                                                          Washington DC

Cell: (310) 854-9133                                                  Office: (202) 248-5088

Email: l.cason@stantonchase.com                             Email: j.perkins@stantonchase.com