Video Repair & Maintenance Technician & Project Engineer

Wall Street Productions
Southfield, MI

Use company-supplied test equipment, tools, and service manuals to repair and maintain video, audio, film, and media-related equipment.

Familiarity with basic test equipment is required

Familiarity with project boxes, breadboarding, soldering, kit assembly, and component replacement is required.

Basic engineering design skills including simple circuit design, power calculations, voltage regulation, and signal routing is required.

Ability to use equipment service manuals, read schematics, understand signal flow, and troubleshoot faulty equipment using our service manuals is required.

Familiarity with analog and digital video and audio equipment is a plus but not required.

Once familiar with our video, audio, and film equipment, you must recognize technical issues as they arise, and either resolve these routine technical issues or refer complex issues to higher levels.

Responsibilities

  1. Work with department supervisors to establish maintenance schedule and procedures for all studio equipment.
  2. Take direction from supervisors regarding daily priorities.
  3. Meet daily goals as your work product directly feeds our post-production teams.
  4. Perform continuous, routine video signal quality checks and report technical issues to supervisors and perform corrections as needed.
  5. Use shared workflow documents allowing all team members to view the status of maintenance and repair projects within our facilities. Update your progress throughout the day to allow subsequent workers to know when to expect your work product.
  6. Be kind and supportive to non-technical fellow employees whose job may involve operating the equipment you are maintaining.
  7. Must have the skills to recognize a variety of video, audio, sync, and data issues that may be signs of sub-standard or failing equipment.
  8. Must be capable of producing error-free work or identifying what errors exist in your work product, prior to its return to full operation in our studio facilities by non-technical personnel.
  9. Remain open to process improvement, as all your work product empowers co-workers to perform their daily tasks.
  10. Following an initial orientation period, work toward achieving daily and weekly throughput goals to meet performance expectations.
  11. Accept coaching and direction from supervisors to improve performance.
  12. Work under direct supervision and follow standard procedures and written instruction to accomplish assigned tasks without errors.
  13. Collaborate in a supportive, team environment emphasizing learning new skills and receiving constructive input from supervisors.
  14. Recognize your role as part of a larger workflow supplying other team members with work product that ultimately creates finished, error-free client deliverables.

Education and Experience Requirements

You must come equipped with the technical familiarity required to operate our test equipment, tools, and extensive service manuals with accompanying schematics.

You are not required to provide your own tools or test equipment.

Experience with MS Office applications: Excel, Word, and Outlook is a plus.

Experience with Spreadsheets Google Docs and Google Sheets is a plus.

Must be willing to have your performance monitored daily for throughput and accuracy.

Must be willing to accept constructive input to improve your performance and accuracy as needed.

Technical and/or operational knowledge of video equipment and signal flow is a plus.

Basic math skills including addition and subtraction of minutes and seconds is required.

NOTE: A pre-employment Basic Math Test will be administered.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation

If awarded this full-time position,

  • Hourly wage totaling $41,600.00 per year, based on working 40 hours per week
  • Overtime opportunities at time-and-a-half rate when offered
  • Bi-weekly payroll
  • Six (6) paid Holidays per year: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day
  • Option to work four (4), 10-hour days OR five (5), 8-hour days per week
  • After 90 days: Optional health and vision insurance through Blue Cross Blue Shield of Michigan
  • After 90 days: 24 hours paid time-off

Skills & Abilities Required

  • Ability to understand signal flow diagrams 
  • Willingness to accept specific, detailed instruction in support of company's unique workflow
  • Superior attention to detail, accuracy, and time efficiency when performing tasks
  • Integrity in applying honesty and discretion when handling business information
  • Dependable and adaptable to our fast-paced, high-volume work environment
  • Tendency toward structure, process, and organization in the workplace
  • Must exhibit punctuality and reliable attendance
  • Must speak and write fluent English; legible handwriting and printing is a plus
  • Ability to operate independently and collaboratively within a team as directed
  • Regularly required to sit, stand, walk, and use hands and arms to reach
  • Regularly required to speak clearly, hear, and use close-vision abilities
  • May be required to safely lift or move up to 50lbs of media assets and equipment
  • Must restrict cell phone usage while in the workplace 
  • Will be required to sign a Non-Disclosure Agreement prohibiting social media posts regarding our clients' projects and media.

APPLICATION INSTRUCTIONS:

  • Submit cover letter and resume to: Tim@WallStreetProductions.com
  • All resumes will be reviewed by a senior company representative.
  • Selected resumes will receive a brief phone interview.
  • Selections from the phone interview will receive an in-person interview and a pre-employment basic math test.